Why choose us for in-home care?

We believe that Experience, Professionalism, Convenience, Dependability and Flexibility are key to choosing in-home care for your loved one.

The best in-home care outcomes begin with:

EXPERIENCE

  • We have staffed over 3.9 million hours of quality, in-home care and personal care service to our clients.
  • The founders have provided comprehensive in-home care staffing services since 1993.
  • We are experienced with Long-Term Care Insurance companies and can help you access all your benefits and assist in filing claims.
  • Excellent Compliance on audit results, which include 28 required standards, conducted by Home and Community-Based Services (HCBS) providers including Blue Care Choices, Amerigroup Choices and United Healthcare Choices.

PROFESSIONALISM

  • All employees receive staff development training and many have pursued further training in specialized areas such as Alzheimer patient care.
  • The employee base includes men and women from a broad range of backgrounds and age groups.
  • Employees are carefully screened thru extensive background checks, bonded, and insured.
  • We provide ongoing staff development for our caregivers.
  • Caregivers are supervised and evaluated.
  • All Caregivers, which we refer to as “Friends”, are employees of Family Staffing Solutions and are covered by Worker’s Compensation.
  • A competitive compensation and incentive program enhances employee loyalty, retention and service by rewarding caregivers for their contributions to the quality of life of our clients.
  • Family Staffing Solutions is a member of the Chamber of Commerce.
  • Family Staffing Solutions is a member of the Tennessee Association for Homecare.
  • Family Staffing Solutions is a member of the “Alzheimer’s Early Detection Alliance (AEDA)”
  • Recipient of the Consumers’ Choice Award and the Tennessee Excellence Award of Consumer Services from the Small Business Institute for Excellence in Commerce.

CONVENIENCE

  • Family Staffing Solutions, Inc. has offices in Murfreesboro, Nashville, and Shelbyville, TN 
  • Your phone call will be answered by a member of our staff,  24 hours a day and 7 days a week.
  • Services are available 24 hours a day, seven days a week, including holidays.
  • We offer flexible scheduling for all clients.
  • Emergency staffing is available in crisis situations.

 

DEPENDABILITY

  • Our team approach to staffing ensures consistency and reliable in-home care service.
  • We offer a phone check in /check out system with our caregivers for scheduled client visits. Our unique phone check in system allows us to know our families are being well-cared for.
  • References are available on request.

FLEXIBILITY

  • Services are personalized to match the unique needs of each client and family.
  • Sensitive and caring professional staff members and “friends” provide immediate response to individual needs.
  • A “family friendly” cancellation policy.

 

 

Already have a Caregiver?

Family Staffing Solutions also offers a complete payroll package of services for families like yours who already have a wonderful caregiver.

Dana Cassidy Vice President

Dana Cassidy- Vice President

If you have your own caregiver, listed below are a few of the reasons you might decide to contact us:

  • Concerns about payroll preparation, IRS, Social Security and state reporting requirements regarding one of your family members
  • The liability of on-the-job injury, workers’ compensation, and criminal background checks for drug and theft-related issues
  • If you have caregivers who are less than dependable or need time off.