Frequently Asked Questions



How do I set an appointment with Family Staffing Solutions to visit with my family, listen to our questions and help us get answers?
That’s easy. Just call the office nearest you and we will arrange a complimentary “get acquainted” visit that is convenient for you and your family.
Charles Vance

Charles Vance says, “Their caregivers are terrific!”

Is there a standard fee structure for Family Staffing Solutions, Inc. to provide caregivers for our family?

For the basic services including bathing, dressing, meal preparation, medication assistance and many other services, the rate begins at $21.95 per hour.

Note: Family Staffing Solutions, Inc. requests a schedule with a 4-hour minimum rate, however we are more than happy to individualize a package of fewer hours for your convenience and if that meets the needs of your family.

How would I pay for your services? 
We accept personal check, major credit cards and automatic bank transfer for your convenience.
Can you help us in a crisis/emergency situation?
Absolutely.  We are happy to arrange personal care assistance for all of those  emergency situations.  Often we can have a caregiver available within several hours and sometimes less. Our offices will work with you on a window of time to complete the necessary paperwork.
You say 24 hours a day, but will I speak to a real person or a machine after normal business hours?
When you call Family Staffing Solutions, Inc., you will speak with a member of our staff 24 hours a day, 7 days a week.
I’d love to work for Family Staffing. Are you hiring?
We are always looking for great people at Family Staffing Solutions, Inc. You can learn more by calling your local office or selecting the Caregiver Resources tab from the menu at the left side of this page.
Your competitors are out to sell Franchises. Why aren’t you?
At Family Staffing Solutions, Inc., we are all about respect and relationship as we provide excellent, in-home, personal care assistance to our clients and their family members. For our company, that is our number one priority.
I’m a caregiver, and have some questions.
Great! We would love to answer any of your questions. You might enjoy looking at our  Caregiver Resources or the Employment Opportunities page. There is some great information that may be helpful to you.  For additional information, please call your local office.

 What if we already have our own caregiver?

Family Staffing Solutions offers a complete payroll package of services for families like yours who already have a wonderful caregiver. We can take care of all tax reporting, paycheck processing, as well as, offering worker’s compensation and liability coverage for your private caregiver. We will take care of drug testing and all background checks just as we do for our roster of caregivers. Our payroll service package is affordable and is a remarkable convenience for many families and is an attractive opportunity for a private caregiver.  Please contact us for more information.  Our staff will be glad to assist you.

Does Family Staffing Solutions have any special programs for Veterans who live at home and need personal care assistance?
We recently began partnering with a company who specializes in assisting Veterans secure benefits for which they are eligible under the Aid and Attendance program. Veterans Care Coordination processes the necessary paper work for you in a timely manner. We would be happy to send them a referral on your behalf and then they would work directly with your family to complete the process for acquisition of those funds for your personal care assistance and non-medical needs.